Part 1: Business Etiquette Expert

My first encounter with business etiquette expert Jacqueline Whitmore, the author of Business Class: Etiquette Essentials for Success at Work, was at a meeting of the Domestic Estate Managers Association, or DEMA for short. Jacqueline was the guest speaker at the event I attended.

While listening to Jacqueline speak about business etiquette, I noticed that she was very intelligent, smooth and poised. She covered many aspects of business etiquette during her discussion, and to my own surprise, I never once got bored. Hours had passed, but it felt as if the clock was barely moving.

Jacqueline interacted with all of the DEMA meeting attendees, and gave each person asking questions her undivided attention. My favorite quote from her speech would have to be, “It’s not what you know, it’s who you know in business,” but I also liked her husband’s thoughts on the topic. Jacqueline told us that he always says, “It’s not who you know, it’s who knows you.” Who knows you … the words hit me like a rock. After all, that’s why I started this blog!

Before her speech was over, Jacqueline mentioned that she was working on a new book and that she had to consult with her literary agent a woman named Rita Rosenkrantz. At the end of Jacqueline’s lecture, I decided to go up and talk to her. Several other people had the same idea, so I had to wait a few minutes before introducing myself. After mentioning that I had met Rita in New York several years ago, I told Jacqueline that I was an artist with a passion for napkin folding and tabletop design.

My comments piqued her interest, and Jacqueline invited me for tea to discuss my plans. Stay tuned for part 2.

Leave a Reply